Privacy Policy

1. Introduction

Swryxellkhor ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

Swryxellkhor
Pasilan asema-aukio 1
00520 Helsinki, Finland
Email: chat@swryxellkhor.world

3. Personal Data We Collect

3.1 Information You Provide

• Name and contact information (email address, phone number, postal address)
• Order information and purchase history
• Payment information (processed securely by third-party payment processors)
• Communication preferences
• Any other information you choose to provide

3.2 Information Collected Automatically

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website addresses
• Cookie data (see our Cookie Policy for details)

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you have given explicit consent for specific processing activities
• Contract Performance: To fulfill our contractual obligations when you place an order
• Legal Obligation: To comply with legal requirements such as tax and accounting obligations
• Legitimate Interest: For business operations, fraud prevention, and improving our services

5. How We Use Your Data

We use your personal data for the following purposes:

• Processing and fulfilling your orders
• Communicating with you about your orders and inquiries
• Providing customer support
• Sending marketing communications (with your consent)
• Improving our website and services
• Preventing fraud and ensuring security
• Complying with legal obligations
• Analyzing website usage and performance

6. Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, email service providers)
• Legal Authorities: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal data to third parties.

7. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Order and customer data: 7 years (for accounting and legal purposes)
• Marketing consent data: Until you withdraw consent or 3 years of inactivity
• Website analytics data: 26 months
• Cookie data: As specified in our Cookie Policy

9. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restriction: Limit how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise any of these rights, please contact us at chat@swryxellkhor.world.

10. Security Measures

We implement appropriate technical and organizational security measures to protect your personal data, including:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments
• Employee training on data protection
• Incident response procedures

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. The "Last Updated" date at the top of this policy indicates when it was last revised.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Swryxellkhor
Email: chat@swryxellkhor.world
Address: Pasilan asema-aukio 1, 00520 Helsinki, Finland

14. Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Finnish Data Protection Ombudsman or your local data protection authority.